This privacy policy explains how Pyramid International Ltd trading as Pyramid Learning Tutors uses the personal data provided by Students, Parents or Guardians.
Pyramid International Ltd (trading as Pyramid Learning Tutors) is committed to ensuring your personal information is protected in like with data protection legislation, including keeping personal information secure and collecting only the minimum personal information required. Pyramid Learning Tutors is dedicated to protecting and respecting the privacy of any personal data that it gathers in the course of doing business, as outlined by the Data Protection Act 2018 (DPA). Pyramid Learning Tutors only collects essential information to perform its business processes. Pyramid Learning Tutors ensures that information is stored in safe, secure locations with access only granted to those members of staff who require the information in order to perform their business responsibilities. Pyramid International Ltd is registered with the ICO as per data protection regulation in the UK, and our registration number is ZB264251.
How Pyramid Learning Tutors will use your information:
- - In the legitimate interest of providing you with the information you have requested or to register your interest in our free trial or paid services.
- - In the legitimate interest of enrolling your child onto our paid tuition classes
- - Providing clear information to individuals about how their personal information will be used and by whom
- - Processing payment details provided to bill you for the tutoring services agreed between client, student and Pyramid Learning Tutors.
- - Academic data collected in the interest of providing parent/guardian and student with monitored academic performance and results data.
- - Medical or other special information provided regarding the child in order for us to provide the best and most appropriate care possible when tutoring.
- - Use of personal data for the purpose of contacting you in order to communicate regarding the service being provided.
Data collected when you make an enquiry over the phone, online through our website, in post or in person with Pyramid International Ltd:
- - Personal details of the Parent/Guardian: Including names, contact phone number, contact email address
- - Personal details of the Student: Including names, contact numbers, email address, age, year of study and subject interested in.
- - Preferred time of class of free trial and subject interested in.
Data collected when you book a free trial over the phone, online through our website, in post or in person with Pyramid Learning Tutors:
- - Personal details of the Parent/Guardian: Including names, contact phone number, contact email address
- - Personal details of the Student: Including names, contact numbers, email address, age, year of study and subject free trial is booked for.
- - Information about any medical conditions, allergies or special educational needs of children
Data collected when you join Pyramid Learning Tutors:
- - Personal details of the Parent/Guardian: Including names, contact phone number, contact email address
- - Personal details of the Student: Including names, contact numbers, email address, age, year of study, subject and class details
- - Information about any medical conditions, allergies or special educational needs of children
- - Academic records including homework, quiz and test results.
Additional data that may be collected:
- - Data regarding your computer/device hardware and software which is automatically collected by Pyramid Learning Tutors’ official website. This can include the IP address, browser type, domain names, access times and other website addresses. This is used for no other purpose than to allow Pyramid Learning Tutors an insight to improving the quality of our site.
- - If you apply to join the team through our careers page, we will hold your basic application data and personal details as well as any attached documents including CVs.
Who we will share your information with
- - Apart from payment details which will be held by the third party payment processors, who specialize in the secure online capture and processing of such transactions we will not share your details with any other organisation unless we are legally required to do so.
Storing your data:
- - The data that Pyramid Learning Tutors collect will be stored on systems owned or operated by Pyramid Learning Tutors and will not be transferred to, or stored at, a destination outside the European Economic Area (“EEA”). This includes staff engaged in, the business processes of Pyramid Learning Tutors and the delivery of our services. Pyramid Learning Tutors will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy.
- - Pyramid Learning Tutors will retain personal information in accordance with legal and regulatory requirements.
- - Upon cancellation of your membership, or no further interaction with you for a period of two years, we will delete your data within a maximum of three years following the cancellation of membership. Registers of attendance will be kept for a period of three years. Academic records will be destroyed following cancellation period as well as any medical information.
- - We will keep records of any Accident reports which may occur indefinitely.
Requesting access to your own information:
You have the right to ask us not to process any of your personal data for any marketing processes. You can exercise your rights here by contacting us in any time in writing at contact@pltutors,com. You also have the right to request access to the information we hold about you here. Your rights include:
- - object to processing of personal data that is likely to cause, or is causing, damage or distress.
- - have inaccurate personal data rectified.
- - request your information to be deleted or destroyed and if we can we will but sometimes we must maintain some records for legal reasons.
Changes to this Privacy Policy:
Pyramid Learning Tutors reserve the right to change this privacy policy in light of updates and to reflect company or client feedback. Please check for updates from time to time so you are always fully aware of what information is collected and how it is used.
SECURITY OF YOUR PERSONAL DATA
Pyramid Learning secures your personal data from unauthorised access, use or disclosure. Pyramid Learning secures the personally identifiable data you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal data (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Contact Us:
If you have any questions or concerns about our use of your personal information, please contact us at contact@pltutors.com
For the information of all regulators, customers, employees or other bodies whom this may concern: Pyramid International Ltd consider all financial and non-financial obligations, commitments and periods to run from January 1st through to December 31stand operate on this basis. We are a registered company who operate all agreements on an annual calendar yearly basis for all payments, obligations and other duties to all bodies of care.